Last Updated: September 17, 2025

These Terms and Conditions establish the rules governing access to and use of the website, online purchasing services, customer accounts, mobile applications, digital tools, and other features made available through the platform. By visiting the website, registering an account, submitting an order, or using any available feature, you acknowledge that you have reviewed these Terms and agree to comply with the requirements described here. If you do not accept these conditions, you should stop using the website and associated services.

The platform may provide customers with access to merchandise, product information, shopping functionality, account management tools, customer support resources, promotional content, and additional digital services introduced from time to time. Features may be modified, replaced, restricted, suspended, or discontinued when necessary. Changes may occur because of maintenance, security requirements, technical improvements, legal obligations, operational considerations, or other legitimate circumstances. Reasonable efforts may be made to keep the platform available, but uninterrupted or continuous access cannot be guaranteed. Temporary service interruptions may result from maintenance, software updates, network failures, equipment problems, third-party services, or circumstances outside reasonable control.

Certain products, purchases, promotions, services, or platform features may be governed by separate policies or additional conditions. Such supplemental terms are intended to operate together with these general Terms and may establish requirements specifically applicable to a particular transaction or activity. Where a specific policy contains provisions that differ from these general conditions, the more specific requirements will generally control the relevant transaction to the extent permitted by applicable law. Use of the platform may also be subject to privacy notices, cookie information, and other disclosures explaining how information associated with the services may be collected, used, stored, or processed.

The services are intended for individuals who are legally permitted to access and use online shopping services in their applicable jurisdiction. Customers must satisfy any minimum age, contractual capacity, and other legal requirements associated with account registration, purchases, and platform use. Where a minor is legally permitted to use the services with the involvement or supervision of a parent or legal guardian, that parent or guardian is responsible for supervising the minor’s activity and meeting any obligations imposed by applicable law.

The platform may only be used for lawful and legitimate purposes. Customers must not engage in activities that interfere with the security, reliability, performance, availability, or normal operation of the website or related systems. Unauthorized attempts to access accounts, databases, servers, software, restricted areas, or protected information are prohibited. Users are responsible for complying with all laws and regulations applicable to their use of the platform and must respect the legal and privacy rights of other individuals, businesses, and organizations.

Some services may require customers to create an account. Information submitted during registration or account management should be accurate, complete, current, and not misleading. Customers are responsible for protecting passwords, verification codes, authentication information, and other account credentials. Login information should not knowingly be shared with unauthorized individuals. To the extent permitted by law, activity conducted through an account may be attributed to the account holder. If a customer believes that account credentials have been exposed, stolen, misused, or accessed without authorization, the issue should be reported to customer support promptly. Accounts may be limited, suspended, or terminated when there is a significant or repeated violation of these Terms or applicable law.

The platform may provide opportunities to submit reviews, comments, photographs, suggestions, feedback, descriptions, or other user-generated material. Customers generally retain ownership of content they legally own, but by submitting material they confirm that they have the necessary rights, permissions, and authority to provide it. User submissions must not infringe copyright, trademark rights, privacy rights, publicity rights, contractual obligations, or other protected interests belonging to another person or organization.

All customer-submitted material must comply with applicable laws and these Terms. Content that is unlawful, fraudulent, deceptive, threatening, abusive, defamatory, discriminatory, obscene, or otherwise inappropriate is not permitted. Customers must not impersonate another individual or organization, conduct unauthorized commercial activity, distribute unsolicited promotional communications, disclose another person’s private information without appropriate authorization, or misuse the platform for purposes unrelated to its intended functions. Content may be reviewed, limited, rejected, removed, or otherwise handled when there is a reasonable basis to believe that it violates these requirements or presents legal, security, operational, or safety concerns.

Unless expressly authorized or legally permitted, customers may not copy, reproduce, alter, distribute, publicly display, transmit, reverse engineer, decompile, disassemble, or create derivative works from protected portions of the website, applications, software, proprietary materials, or other platform content. Automated collection of information through scraping, crawling, harvesting, extraction, monitoring, systematic copying, or similar methods is prohibited unless specific authorization has been provided. Bots, purchasing scripts, automated tools, and comparable technologies may not be used to circumvent purchase limits, manipulate inventory or availability, interfere with website functionality, collect information improperly, or submit unauthorized transactions.

The platform must not be used to distribute viruses, malware, spam, fraudulent messages, unauthorized solicitations, chain communications, or other prohibited material. Customers may not falsely claim to be employees, representatives, affiliates, partners, sponsors, licensees, or otherwise authorized representatives of the platform operator or any related organization.

Product information displayed online, including descriptions, photographs, measurements, specifications, colors, packaging details, availability information, and related content, is provided to help customers evaluate merchandise before purchase. Reasonable efforts may be made to keep product information accurate, but online representations may not exactly match the physical product received. Differences may arise because of manufacturing variations, packaging changes, photography, lighting, screen settings, device configurations, or other display conditions. Product selections and availability may also change without prior notice. Merchandise may be introduced, discontinued, replaced, modified, restricted in quantity, or removed as part of ordinary operations.

Prices and purchase-related charges may change from time to time. Depending on the product, destination, transaction, and applicable requirements, taxes, delivery costs, handling charges, duties, or other amounts may be calculated during checkout. Submitting an order constitutes a request to purchase the selected products but does not necessarily mean that the transaction has been accepted. Orders may undergo review before acceptance, and additional information may be requested when reasonably necessary. Customers should verify product selections, quantities, shipping details, payment information, and other order information carefully before finalizing a purchase.

An order may be declined, limited, adjusted, or cancelled when legally permitted. Potential reasons may include insufficient inventory, inaccurate pricing or product information, suspected fraudulent activity, unauthorized payment activity, violations of these Terms, applicable quantity restrictions, technical errors, or legitimate operational requirements. If an accepted order later needs to be cancelled, any applicable refund will be handled according to the circumstances, relevant policies, and applicable law. Purchases are generally intended for personal use, household use, or gifting unless another arrangement has been expressly authorized. Restrictions may apply to the number of units that can be purchased by an individual, account, household, payment method, or other related purchasing arrangement.

Customers must provide valid payment information and confirm that they are authorized to use the selected payment method. Payments may be processed through independent payment providers and may involve authorization checks, fraud prevention measures, identity verification, or other security procedures. Products can only be shipped to destinations supported by the applicable delivery service. Estimated delivery periods are provided for general guidance and are not guaranteed arrival dates. Shipping schedules may be affected by inventory status, carrier operations, seasonal demand, weather conditions, destination requirements, customs procedures, and other circumstances. Customers are responsible for supplying complete and accurate delivery information.

Cancellation, withdrawal, return, exchange, replacement, and refund rights may vary according to the customer’s location and applicable consumer protection laws. Mandatory legal rights remain available whenever required and are not intended to be removed or reduced by these Terms. Certain merchandise may be excluded from voluntary return or cancellation programs where legally permitted, including personalized products, used or altered merchandise, designated final-sale products, or items that cannot reasonably be returned due to their nature.

When a return is permitted, customers must follow the applicable return instructions and take reasonable care of the merchandise before sending it back. Products should generally remain in suitable return condition and include required packaging, components, labels, accessories, or other identifying materials. Unless applicable law provides otherwise, customers may be responsible for return transportation expenses. Merchandise that arrives defective, damaged, incorrect, or materially different from its advertised description may be subject to additional remedies under applicable consumer protection requirements.

When a refund has been approved, it will generally be issued to the original payment method used for the transaction unless another method is required by law or specifically agreed upon. Refund timing may depend on receipt and inspection of returned merchandise, supporting documentation, internal processing, payment provider procedures, and applicable legal requirements. Customers should retain order confirmations, shipping information, return documentation, and other transaction records until the applicable matter has been fully resolved.

Customers should review relevant product descriptions, pricing information, delivery conditions, return requirements, and other applicable policies before placing an order. Continued access to the website or use of the services indicates acceptance of the Terms applicable at the relevant time. Users are expected to provide truthful information, protect their account credentials, respect intellectual property and privacy rights, and comply with all applicable laws and regulations. Nothing in these Terms is intended to waive, eliminate, or restrict a consumer protection right or other mandatory legal entitlement that cannot lawfully be excluded.

These Terms may be revised periodically to reflect changes involving technology, platform functionality, security practices, operational procedures, legal requirements, or other relevant circumstances. The revision date displayed at the beginning identifies the applicable version. Customers should review the current Terms before continuing to use the services or placing additional orders. Unless a different approach is required by law, updated provisions generally apply to future use of the platform and transactions entered into after the revised Terms become effective. Provisions applicable to orders already accepted may continue to govern those transactions where required by law or appropriate under the circumstances.

For questions concerning these Terms, account access, orders, returns, refunds, or other matters related to the available services, customers may contact customer support at loungefly@gmail.com. When assistance concerns a particular purchase, customers should provide the applicable order number and, whenever possible, the email address associated with the transaction. Supplying accurate purchase information can help customer support locate the relevant order and review the issue more efficiently.