Last Updated: September 17, 2025
This Privacy Policy explains how personal information may be collected, used, stored, shared, and otherwise handled when you interact with our websites, online shopping services, mobile applications, customer support channels, social media accounts, promotional activities, physical locations, and other services that reference this policy. The purpose of this policy is to provide information about the categories of personal data that may be obtained, the reasons it may be processed, the circumstances in which it may be disclosed, and the privacy choices or rights that may be available depending on where you live and which laws apply to you.
Certain products, applications, programs, websites, or services may be covered by additional privacy notices. When a separate notice applies, that notice may provide information specific to the relevant service and may supplement the terms described here. Our privacy practices may also develop as technology, services, operational activities, and legal requirements change. When significant changes are made to this policy, an updated version may be published and the revision date may be changed. Additional notifications may also be provided when required by applicable law.
The information collected about you depends on the way you use our services. Some information is submitted directly by you, while other information may be collected automatically when you browse our websites, use applications, place an order, communicate with support, or interact with digital features. We may also receive information from third parties where such collection is permitted by applicable laws and regulations.
Information you voluntarily provide may include your name, email address, telephone number, account credentials, billing information, delivery address, purchase details, preferences, and other information you decide to submit. This information may be received when you create an account, complete a purchase, contact customer support, enter a promotion, respond to a survey, participate in a loyalty activity, communicate through social media, or use another service. Payment information may be handled by third-party payment processors that provide transaction and checkout services.
When you visit or interact with our digital services, certain technical information may be collected automatically. Depending on the circumstances, this may include an IP address, browser type, operating system, device model, application version, network information, device identifiers, and similar technical data. We may also collect information concerning how you interact with our services, such as webpages visited, products searched for or viewed, links selected, items placed in a shopping cart or saved list, and the dates and times associated with these activities.
Some physical locations may use security or surveillance systems for purposes including safety, security, fraud prevention, and loss prevention. Communications with customer service may also be recorded, monitored, or retained when appropriate. Telephone calls, online conversations, and similar interactions may be reviewed for purposes such as quality assurance, employee training, security, dispute resolution, service improvement, or recordkeeping. If you voluntarily participate in surveys, interviews, research, product testing, or related activities, information such as feedback, opinions, photographs, recordings, or videos may be collected when relevant to the activity.
Cookies and similar technologies may be used to operate and improve our websites and applications. These technologies can include cookies, pixels, software development kits, session tools, tags, and other comparable mechanisms. They may help maintain essential functionality, remember preferences, understand website performance, analyze visitor activity, measure marketing results, support advertising functions, and provide content or experiences that may be more relevant to visitors.
Information may also come from external sources. Retail partners, marketplace operators, analytics providers, advertising services, technology vendors, identity verification providers, and other business partners may provide information when legally permitted. We may also receive information from another individual, such as when someone purchases a product for you or provides your contact details in connection with a service.
Information collected from multiple sources may sometimes be combined when reasonably necessary for legitimate operational or business purposes. Combining information may help us understand general customer behavior, identify broad preferences, estimate an approximate location based on technical information, improve services, or maintain accurate records. Such activities remain subject to applicable privacy requirements and any rights or choices available under relevant law.
Personal information may be used to process transactions, fulfill purchases, provide customer service, maintain accounts, operate websites and applications, deliver requested services, administer customer programs, and communicate with you. Information may also be required for essential transactional messages, including purchase confirmations, shipping updates, account notices, security communications, service announcements, and other messages necessary to provide a requested service.
Where permitted by applicable law, information may also be used for marketing and promotional activities. This can include communications regarding products, collections, events, discounts, special offers, promotions, and related services. Depending on the communication and the laws that apply to you, you may have the ability to change your marketing preferences or stop receiving certain promotional messages.
Other purposes for processing personal information may include improving website functionality, analyzing service performance, conducting research, understanding customer feedback, managing contests and promotions, identifying suspicious transactions, preventing fraud, protecting systems, maintaining business records, enforcing agreements, handling disputes, and satisfying legal, regulatory, tax, accounting, or other obligations.
We may use analytics companies, advertising providers, social media services, and technology partners to understand interactions with our digital platforms and evaluate the effectiveness of promotional activities. These providers may use cookies, pixels, SDKs, device identifiers, or similar technologies to collect information about online activity.
Depending on the service involved, this information may include device characteristics, browser details, IP addresses, pages viewed, links selected, time spent on a website, purchase activity, conversion information, and other interaction data. Where permitted, this information may be used for analytics, audience measurement, advertising performance, online behavior analysis, personalization, or related marketing purposes.
Privacy laws in certain locations may provide choices concerning targeted advertising, tracking technologies, information sharing, or similar activities. A privacy preference selected on one browser, device, or operating system may not automatically apply to another environment. Clearing cookies, changing browser configurations, replacing a device, or modifying technical settings may require privacy choices to be selected again.
Where allowed by applicable law, identifiers such as email addresses or telephone numbers may be disclosed to certain technology or advertising providers for purposes such as audience matching, analytics, advertising measurement, or related services. The legal classification of these activities can vary between jurisdictions. Depending on local law, certain practices may be considered targeted advertising, sharing, sale, or another regulated form of processing. The rights and choices available to you depend on the laws applicable to your location.
We may engage service providers and other vendors to perform business functions on our behalf. These organizations may assist with payment processing, shipping, order fulfillment, website hosting, customer support, fraud detection, analytics, advertising, research, surveys, data management, communications, gift card administration, and other operational activities. Information shared with these providers is generally limited to information reasonably necessary for them to perform the services for which they have been engaged.
Information may be disclosed when you choose to connect our services with an external application, website, or platform. We may also disclose information when required or permitted by law, including in response to court orders, legal proceedings, government requests, or other valid legal processes. Information may be disclosed when reasonably necessary to investigate suspected unlawful activity or fraud, protect individuals, secure systems and property, enforce applicable agreements, or establish, exercise, or defend legal rights.
Personal information may be provided to professional advisors when necessary for their services. Such advisors may include attorneys, accountants, insurers, financial professionals, consultants, and other specialists. Information may also be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, corporate reorganization, or another business transaction involving some or all of the relevant operations.
Information may be shared with affiliated entities or organizations under common ownership or control when reasonably necessary for legitimate business purposes. We may also disclose information when you specifically request or authorize the disclosure, including when a website or application feature allows you to share information with another individual or an external service.
We may create aggregated or de-identified information that is not reasonably capable of being associated with a particular individual. Such information may be used for legitimate purposes including analysis, reporting, research, service improvement, and business planning. When information has been maintained in a de-identified form, we will not attempt to reconnect it with an identifiable individual except where permitted by applicable law.
Depending on your location, privacy legislation may provide rights relating to personal information. These rights may include requesting access to information, obtaining a copy, correcting inaccurate data, deleting certain information, receiving information in a portable format, restricting particular processing, objecting to certain uses, or withdrawing consent where consent is the applicable legal basis. The specific rights available depend on the jurisdiction and circumstances.
Most commonly used web browsers provide settings that allow users to manage cookies and related technologies. Depending on your browser, you may be able to block, remove, or restrict certain cookies. Changes to cookie settings can affect website functionality, saved preferences, shopping features, personalization, or other services. Additional privacy controls may also be available through individual websites, applications, devices, and operating systems.
Marketing emails can generally be stopped by using the unsubscribe function included in the communication or by changing available communication preferences. Choosing not to receive promotional messages does not necessarily prevent essential communications related to purchases, accounts, security, transactions, requested services, or other necessary interactions.
If mobile push notifications have been enabled, notification preferences can generally be adjusted through the controls provided by the relevant mobile device or operating system.
We do not knowingly request personal information from children through our services. If you believe that a child has submitted personal information through one of our websites, applications, or services, please contact us so that the situation can be reviewed and appropriate steps can be considered.
Personal information may be retained for as long as reasonably necessary to accomplish the purposes described in this policy or for other legitimate purposes permitted by law. Information may need to be retained to complete transactions, provide services, maintain business records, resolve disputes, satisfy legal requirements, protect rights and interests, investigate potential violations, or enforce agreements. Retention periods can vary according to the nature and sensitivity of the information, the reason it was collected, operational requirements, and applicable legal obligations. Account information may remain associated with an active account and may subsequently be deleted, anonymized, or retained when continued storage is reasonably necessary.
Residents of certain U.S. states may have additional privacy rights under applicable state laws. Depending on the jurisdiction, these rights may include requesting access to personal information, obtaining a portable copy, correcting inaccurate information, requesting deletion, or opting out of certain activities involving targeted advertising, sharing, or sale of personal information.
Individuals who are eligible to exercise applicable privacy rights may submit a request through the appropriate privacy request process. Reasonable verification procedures may be used to confirm the identity of the requester and help protect personal information from unauthorized disclosure. Where permitted by law, an authorized representative may submit a request on another person’s behalf, although additional documentation or verification may be required.
Where applicable law provides a right to appeal a privacy decision, an individual may use the designated appeal process to request further review. Appeals will be evaluated according to the procedures and requirements established by the applicable jurisdiction.
Participation in loyalty programs, promotions, surveys, research activities, product testing, and similar programs may require certain personal information to be collected and used for administration. Individual programs may provide benefits such as discounts, rewards, special offers, or other incentives. Participation may be voluntary, and additional terms or privacy information may apply to particular programs.
Because services and business partners may operate in different countries, personal information may sometimes be transferred to or processed in a country other than the one where it was originally collected. Where applicable laws establish requirements for international data transfers, appropriate safeguards or legally recognized mechanisms may be used to provide protection for personal information during such transfers.
Individuals located in Canada may have rights relating to consent, access, correction, withdrawal of consent, and the collection, use, disclosure, or transfer of personal information. Requests will be handled in accordance with applicable Canadian privacy requirements and may be subject to verification procedures, legal exceptions, and other applicable conditions. Electronic marketing communications are also subject to relevant Canadian requirements and generally include an option to unsubscribe.
Individuals in Mexico may have rights under applicable privacy and data protection legislation concerning access, correction, cancellation, objection, and certain forms of processing. Requests may be submitted through the applicable privacy process and may require information necessary to verify identity and process the request. Statutory exceptions and other legal requirements may apply.
Individuals located in the European Economic Area or the United Kingdom may have additional rights under applicable data protection laws. Depending on the circumstances, personal information may be processed because it is necessary to perform a contract, comply with a legal obligation, based on consent, or because a legitimate interest provides an appropriate legal basis.
Subject to applicable law, individuals in these jurisdictions may have rights to access personal information, request corrections, seek deletion, obtain certain data in a portable format, restrict processing, object to particular uses, or withdraw consent. Where consent is the legal basis for processing, it may generally be withdrawn at any time, although withdrawal does not affect processing carried out before consent was withdrawn. Where information is processed based on legitimate interests, individuals may have a right to object in circumstances provided by law.
Some information may be necessary to complete an order, maintain an account, provide requested services, or satisfy legal requirements, while other information may be optional. Individuals may also have the right to contact an appropriate privacy or data protection authority in their jurisdiction if they have concerns regarding the handling of their personal information.
For questions regarding this Privacy Policy, our privacy practices, available controls, or rights provided under applicable law, please contact loungefly@gmail.com. Privacy inquiries and individual requests will be reviewed according to the applicable legal requirements and the nature of the request. Additional information may be requested when reasonably necessary to verify the request, protect personal information, and provide an appropriate response.